DDC IT Services

Implementation Manager

1 month ago(12/19/2017 8:33 AM)


DDC-ITS is 100% tribally owned by the Navajo Nation. Recognized by the Small Business Administration (SBA), we are certified as a Tribally Owned 8(a) Small Disadvantaged Business.


DDC-ITS is dedicated to providing outstanding services to its customers and employees. Our strength is in our ability to understand our client's needs and deliver a solution that will not only meet those needs but exceed their expectations.


DDC-ITS strives to be innovative in all areas of business and is committed to technical excellence. Our corporate offices are located on the Navajo Nation reservation in Window Rock, Arizona, Chambersburg, Pennsylvania, Albuquerque, New Mexico, and Columbia, Maryland.


DDC-ITS provides unique, custom solutions to meet our customers’ communications needs. Our solutions provide communication capabilities using modern technology. At their most complex, they are multi-purpose systems that gather information from dozens of different sources. The information is presented to decision makers immediately, visually, clearly.


DDC-ITS is an equal opportunity employer provided this position is subject to the Navajo Preference in Employment Act


  • Confers with clients/end-users on solution, offers beneficial alternatives, and acts as trusted advisor.
  • Delivers total solution to client/end-user. Develops and reviews project plan.
  • Determines key objectives, milestones, time frame, funding limitations, procedures for accomplishing project, and allotment of available resources to various phases of project.
  • Confers with project staff to outline project plan and to assign duties, responsibilities, and scope of authority.
  • Integrates the implementation process to maximize resource utilization and client/end-user satisfaction.
  • Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed standards.
  • Tracks, follows up, and supports all requests through to completion, advising all involved parties when a request is complete.
  • Seeks to identify opportunities for efficiency, cost savings, and control improvements in the process, and implements such improvements whenever possible.
  • Follows implementation and documentation approval process, ensuring secure implementation compliance. Complies with all audit, regulatory, and compliance directives.


Minimum 10 years experience

Education Requirements

Bachelor’s Degree or equivalent experience and training


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